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Shipping Policy

Shipping Policy 

Our small business is dedicated to providing reliable and cost-effective shipping options for all our valued customers.

 

Our postage days are Tuesdays and Thursday's. All orders are prepared prior to these days and shipped via trusted suppliers carriers.

 

Each item is carefully packaged to ensure it arrives in perfect condition. In the rare event of damage or loss during transit, we will work diligently to resolve the issue promptly.

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For perishable items, we use padded packaging and to maintain products integrity.

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Customers can track their shipments using the provided tracking number, and our dedicated customer service team is always available to address any shipping-related concerns.

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Please be aware that expected delays may occur during public holidays and peak season dates. We appreciate your understanding and are committed to keeping you informed about any changes to your shipping timeline.

Customer Shipping & Pricing 

Shipping times vary based on your destination. For express to local areas in Western Australia, expect delivery within 1-3 business days. Normal postage through Australia Post typically takes 7-14 business days.

 

Pricing is determined by weight and location, with general postage costing $10 and express postage at $15.

Wholesale  Shipping & Pricing

For wholesale orders, shipping costs are incorporated into the original quotes. Invoicing will reflect these costs when purchasing bulk items. This ensures a transparent and straightforward for all bulk purchases. If you have any questions or need further clarification, feel free to reach out!

 Iconic Hair by Jessica Tiare acknowledges the Traditional Custodians of the land we live and work on.

We pay our respects to all Elders past, present, and emerging, and to all Aboriginal and Torres Strait Islander nations.

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